FaeTerra – Privacy Policy Overview
Last Updated: April 22nd, 2025
Welcome to the privacy overview for FaeTerra, developed by Solfire Games. This document explains how we collect, use, and safeguard your personal data when you play our game. If this policy ever changes we will notify players in game.
Information We Collect
Data You Provide:
Username & Email Address: Required to create an account. Your email is used for essential communication like password recovery or important notices. If you agree, it may also be used for marketing updates.
Data Collected Automatically
Steam User ID (Steam players only): Used to handle in-game purchases and customer support through the Steam platform.
Required Data
While you play FaeTerra, we collect gameplay activity like your matches, team builds, items, achievements, and actions. Some of this, such as your leaderboard rankings or custom teams, and username may be visible to other players.
Why We Collect Data
We collect and process this data to:
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Deliver and improve your experience in the game
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Identify and fix technical issues
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Make informed decisions on game updates and improvements
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Monitor game performance and usage trends
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Steam User ID (Applies only to Steam): Used to allow purchases through the Steam store, and to provide customer support.
Data Retention
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Gameplay-related data is stored for as long as needed to offer you continued access to your progress. You may request deletion at any time.
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Analytics and debugging data is retained for no more than six months.
External Services We Use
We partner with trusted third-party services that may collect certain information:
Unity: Powers the FaeTerra game engine and gathers crash logs and performance reports. Data may include your device type, OS version, gameplay state at the time of the crash, and other stats.
Security Practices
We encrypt all data transmissions and use systems with access controls. While we take your privacy seriously, no internet-based service can guarantee absolute security.
External Links
The game may include links to websites not operated by us. Please be cautious and review their privacy policies before engaging with them. (Examples Discord, X, and Kickstarter).
Contact Us
If you have questions, feedback, or requests related to your privacy, feel free to reach out:
